Monday, June 29, 2009

19 Presence Management Chores You COULD Do Every Day

Great blog post from Chris Brogan's Blog :

If you’re looking to establish your online presence, and build relationships, it’s not the kind of project where you show up, build your profiles, friend a few people, and call it good. It’s a lot like tending the farm. Here are seven particular “chores” you could do every day that should prove beneficial to your online interests.

Twitter

  1. Find seven things worth retweeting in your general feed and share.
  2. Reply to at least five things with full responses (not just “thanks”).
  3. Point out a few people that you admire. It shows your mindset, too.
  4. Follow back at least 10 folks. (I use an automated tool, but this is a personal preference. If you want such, I use SocialToo.)
  5. 10 minutes of just polite two-way chit chat goes far.

Facebook

  1. Check in on birthdays on the home page. (Want a secret? Send the birthday wish via Twitter or email. Feels even more deliberate.)
  2. Respond to any comments on your wall.
  3. Post a status message daily, something engaging or interesting.
  4. Comment on at least seven people’s status messages or updates.
  5. Share at least 3 interesting updates that you find.
  6. If you belong to groups or fan pages, leave a new comment or two.

LinkedIn

  1. Accept any invitations that make sense for you to accept.
  2. Enter any recent business cards to invite them to LinkedIn (if you’re growing your network).
  3. Drop into Q&A and see if you can volunteer 2-3 answers.
  4. Provide 1 recommendation every few days for people you can honestly and fully recommend.
  5. Add any relevant slide decks to the Slideshare app there, or books to the Amazon bookshelf.

Blogs

  1. Visit your blog’s comments section and comment back on at least 5 replies.
  2. If you have a few extra minutes, click through to the blogs of the commenters, and read a post or two and comment back.
  3. While on those sites, use a tool like StumbleUpon and promote their good work.
  4. Write the occasional post promoting the good work of a blog in your community.

It’s Not Easy

Maintaining your online presence takes time. If you look at all I’ve listed above, that’s easily more than an hour of work. But it depends what the value of that presence is to you, if you’re doing this as an individual, or to your organization, if you’re doing this on behalf of a brand or product.

We’ve traded dollars for time, in lots of these equations, as we see the return on our advertising spend diminish. It’s your choice whether you want to maintain an active online presence, or if you want to get away with a bit less.

Saturday, June 27, 2009

Stepping Up To Supervision Class June 09 Doha Qatar


Had a great time with this group of people in my session Stepping Up to Supervision in Doha Qatar in June 09. Fanatastic response from fabulous people... good time had by all.

Clean Toilet Quest: Singapore Airport Terminal 3 - 5 Stars!


Everything at Changi Airport Singapore is 5 Star - even the toilets.

Doha Qatar Crowded Shopping Mall


Shopping in Doha Qatar can be a challenge getting passed the crowds!! ROFLMAO!!

Wednesday, June 03, 2009

Dont Quit


Don't Quit ~ Author Unknown

When things go wrong, as they sometimes will,
When the road you're trudging seems all uphill,
When the funds are low and the debts are high,
And you want to smile, but you have to sigh,
When care is pressing you down a bit
Rest if you must, but don't you quit.

Life is queer with its twists and its turns,
As everyone of us sometimes learns,
And many a failure turns about
When they might have won, had they stuck it out.
Don't give up though the pace seems slow,
You may succeed with another blow.

Often the goal is nearer than,
It seems to a faint and faltering man,
Often the struggler has given up
When he might have captured the victor's cup;
And he learned too late when the night came down,
How close he was to the golden crown.

Success is failure turned inside out
The silver tint of the clouds of doubt
And you never can tell how close you are,
It may be near when it seems so far;
So stick to the fight when you're hardest hit,
It's when things seem worst that you must not quit!

Monday, June 01, 2009

Lenovo Service - Lift Your Game!! part 2

I though that I would try again to get some satisfaction in getting my Lenovo S10 IdeaPad netbook fixed... remember last week I couldn't get through to the service "hotline" after nearly an hour waiting.

Well this evening 6pm Perth time I tried again... on the theory that a 24 hour 7 day a week service might not be busy at that time - being a public holiday and all here in Perth.

Success occurred in phase one of the process: from the Lenovo web page is says 24/7 you can call 1 300 557 073 Option 1, Option 3, Option 2, Option 1 phew... my robotic american friend started saying "Your call is important etc..." when a real live american voice came on Dennis L Coleman answered.

Well, Dennis was pleasant enough BUT he was in New York, it was 6am there and he really didn't have a concept of the distance from Perth to Sydney where lenovo's ONLY authorised repair centre is located. Let me say that again - Lenovo's ONLY authorised repair centre is in Sydney.

I asked Dennis if he realised that Sydney was 4000 kilometres from Perth and that 7 to 10 working days was an unacceptable wait for the repair of a noisy fan. [Geez Portacom in West Perth have a guaranteed 4 hour turn around or replacement machine AND they sell Lenovo's too]

Dennis's answer was unacceptable so I asked to speak to someone who had some authority and he asked me to call back in 4 to 6 hours as people in new York didn't come in for another 4 or so hours... so much for 24/7 service!!

I purchased my Lenovo from Harris Technology - part of the Coles mega group which includes OfficeWorks who are currently still selling Lenovo machines. You'd think that there would be a realisation that there should be service available in Perth given that that's where Wesfarmers who own Harris, Coles and OfficeWorks has its Head Office... so, I think this will be a long drawn out customer service saga.

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