Wednesday, July 08, 2009

OfficeWorks EXCEPTIONAL Customer Service


It does happen every now and again.

One Sunday I went to Officeworks in East Perth which is the only metro store that opens on Sunday to get workbooks printed for my Twitter for Business Workshop.

When I picked them up, there was the above postitnote attached to an extra workbook which said:

Wayne

I did an extra copy [free] & bond
it with our new style bind
to see if you like it?

Sue

What's happening here?? Aren't staff supposed to "just do - don't think?"

Well done Sue and the ladies who do Sundays - you are champions.

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